How to Make a Complaint

Last updated: October 2026

We want every homeowner who reaches Industryfootball Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template, not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you called or contacted Industryfootball Pest Control
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you have a problem with work in your home, the usual first step is to take it up with the provider and keep a written record.

We still want to know. Feedback about providers helps keep our network honest, and providers who repeatedly fall short of what we expect may be removed. Keep in mind that Industryfootball Pest Control cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you can also contact the agency that oversees pest control in Ohio.

Sending Your Complaint

Email contact@industryfootball.garden and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

After You Write

We will confirm receipt by email, usually within a few business days. Then we look into what happened, which may include reaching out to the provider. After that, we reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to look again. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@industryfootball.garden